The property management company is a third-party consultant service that is hired by a homeowners association to help support the operations of the HOA. The goal of every property management company is to help make the community the best possible place to live, and in doing so, protect property values for the long haul. The duties assigned to the property management company are outlined in the community governing documents. The property management company facilitates and documents board meetings, solicits competing bids from vendors for maintenance and upgrades, act as the primary point of contact for vendors, and ensures the community looks as good as possible and all residents are doing their part to uphold the rules & regulations set forth by the association.

As fiduciaries for the association, the property management company has a legal obligation to act in the best interest of the community. Responsibilities include dues collection, accounts payable, monthly fiscal statements, collections support, and drafting the annual budget for the board to review.

That is a high level description. If you’re looking for more specific roles and responsibilities, please log into the portal and review the governing documents.

The Board of Directors is composed of volunteer homeowners who were elected or appointed to the role. The primary responsibilities of the board are ensuring common areas are maintained, general fiscal responsibilities, and enforcing/complying with governing documents.

Since the community has a variety of volunteer committees, the Board of Directors has direct support on oversight of community landscaping, covenant enforcement, and governing document reviews.

Above all, the Board of Directors works in the capacity of serving the association through making (tough) decisions they feel best benefit the community as a whole.

The committees always welcome new volunteers, regardless of the capacity you can participate. For more information, please reach out to the Property Manager or send a message to the specific committee through their page.

For any home warranty inquiries, questions, or requests, you will want to contact Ryan Homes, the developer.
Website: myryanhome.com
Phone: (877) 550-7926

For privacy and security purposes, all community documents are available through the Property Management web portal or by requesting them directly from the Property Manager.

As always, if there is an emergency, contact local law enforcement at 9-1-1. If it is a non-emergency, contact 3-1-1. If it is a general inquiry, you’re welcome to use the Contact Us form on the page here but for quicker assistance, please reach out to the Property Manager.

Depending on your question, most homeowner inquiries can be answered through the governing documents or by reaching out to the Property Manager. If you’re still unable to find your answer, feel free to use the Contact Us page and we’ll try our best to point you in the right direction.